Key factors influencing the implementation of virtual reality in employee training

Abstract

Virtual Reality (VR) is rapidly becoming more popular and accessible. With the growing popularity of its use in the corporate sphere, there are already a number of publications that focus on adapting this modern technology to employee training. Unfortunately, they only focus on certain areas and lack a comprehensive view. This study focused on this research gap, and is one of the first (and in the Czech Republic the very first) study investigating the key factors influencing the implementation of VR in employee training. The Delphi method was implemented using a total of 22 deliberately selected experts according to pre-selected criteria to ensure sufficient and relevant data. The Delphi method was conducted in 3 rounds, and 59 factors were obtained, which were divided into positive and negative, and at the same time, in both these areas, the factors were categorized into 5 dimensions, which were determined based on the modified Khan´s framework. In the analysis of the third round, Kendall's coefficient of concordance was calculated for each group. This study represents a significant contribution to the research on virtual reality as a tool for employee training. Moreover, the findings of the study are beneficial for companies, CEOs and HR managers in terms of successfully implementing virtual reality-based training.