Net promoter score integration into the enterprise performance measurement and management system: a way to performance methods development

Date issued

2016

Journal Title

Journal ISSN

Volume Title

Publisher

Technická univerzita v Liberci

Abstract

Description

Subject(s)

EVA, NPS, výkonnost, management

Citation

E+M. Ekonomie a Management = Economics and Management. 2016, č. 1, s. 93-107.